Our Digibot can drive conversations and provide answers to simple questions. Whenever a conversation gets complex for a chatbot, it will get converted into a ticket and will be assigned to the human support agent seamlessly.
A complete Knowledge based Software
The bot enables the customer to self serve by getting the answers to all the questions raised.
24/7 Conversational Support
Unlike humans, Bots do not need sleep. Still, they have the answers to every question asked.
The Chatbot lets you open internal URLs, navigate the previous conversation, and more with the interactive interface.
If the bot gets stuck, we have enabled them to route your questions to our team.
Our bot keeps you updated with the policy details and tells you about the last premium paid, coverage, and more.
If you couldn't get the answer to your question, the chatbot will let you create tickets directly hassle-free.